Privacy Policy
In this Privacy Policy, "we", "our" and "us" refer to H & H Lawyers Pty Ltd. We are committed to protecting your privacy and the confidentiality of your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Policy explains the types of personal information we collect, how we collect and use this information, who we may disclose it to, how you can access and change your personal information and making a privacy complaint. By providing your personal information to us, you consent to the collection, storage, disclosure and use of your personal information as provided for in this Policy. By continuing to access our website or deal with us, you agree to be bound by our prevailing Privacy Policy appearing on our website.
What information we collect
Personal information means information or an opinion about you where your identity is clearly or reasonably apparent, whether or not that information is recorded in a material form. We only collect personal information from you which is reasonably necessary for conducting our business, providing services to you and meeting our legal obligations. Where reasonable and practicable to do so, we will collect your personal information directly from you. The type of personal information that we collect depends on the nature of your dealings with us, and may include name, title, occupation, employer and date of birth, contact details including email address, phone number, fax number and physical/postal address, career and personal history, information about your legal needs, information regarding your intellectual property rights, information about your business or personal affairs, financial records, credit card information, licence details, and any other information required by us or provided by you.
Collection of sensitive information
Sensitive Information includes things such as race, sexual orientation, political opinions, members of a trade association or trade union, criminal record or health information. It is our aim to obtain your consent before collecting any sensitive information about you. However, in some circumstances we are permitted to collect sensitive information without your consent, including where there is a 'permitted general situation' or a 'permitted health situation' under the Privacy Act, or as required or authorised under law or pursuant to a court order.
How we collect your personal information
We may collect your personal information in a number of ways, including when you contact us by telephone, email or through our website, when you engage our services, when you provide us with information in connection with a matter we are handling for you or another party, when you attend a seminar or event hosted by us, when you subscribe to receive our newsletters or other publications, when you apply for a position with us, or when we obtain information about you from third parties such as other lawyers, accountants, financial advisers, clients, courts, tribunals, or government agencies.
How we use your personal information
We may use your personal information for the purpose for which it was collected, for related purposes which you would reasonably expect, and as otherwise permitted or required by law. This includes providing legal services to you, communicating with you about our services, sending you newsletters and publications, processing job applications, complying with our legal and regulatory obligations, and conducting our business operations.
Disclosure of your personal information
We may disclose your personal information to third parties including other legal practitioners, barristers, expert witnesses, court reporters, process servers, our professional advisers, government agencies, courts and tribunals, and service providers who assist us in conducting our business. We will only disclose your personal information for the purposes for which it was collected, for related purposes which you would reasonably expect, or as otherwise permitted or required by law.
Access and correction
You have the right to access and request correction of your personal information held by us. If you would like to access or correct your personal information, please contact us using the details provided below. We will respond to your request within a reasonable time and may charge a reasonable fee for providing access to your information.
Privacy complaints
If you have a complaint about how we have handled your personal information, please contact us in writing. We will investigate your complaint and respond to you within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.